Frequent questions

To create an account, visit our registration page and fill out the form with the requested information, such as your first and last name, email address, and password. Then, follow the instructions to complete your registration.

An account allows you to track your order history, receive notifications about special offers, and simplify the ordering process. By creating an account, you will be able to become a member of Keida Club, you will earn points that you can then convert into discounts or free products.

To order, navigate the site, add the desired products to the shopping cart, then follow the instructions to complete the order and enter delivery and payment details.

We accept payments by credit/debit card (Visa, Mastercard, etc.), as well as cash on delivery (cash on delivery).

After you place an order, you will receive a confirmation email that will include details about the order and a link to track the status of the order.

Taxa de transport si retur sunt complet gratuite pentru comenzile plasate pe site-ul nostru. Nu exista costuri ascunse asociate cu livrarea sau returnarea produselor

A placed order can only be modified or canceled through Customer Service, by filling out the form on the Contact page or by calling the phone number: (0700) 000 0000.

For details on returning products, please consult our return policy on our website.

To initiate a return, please contact us via our contact form or send an email to our customer support address.