FREQUENT QUESTIONS
How can I become a member of Keida Club and what are the benefits?
To become a member of Keida Club, you must register by creating an account on our website. You can get free products in exchange for your points. The accumulation of points is done as follows: for every 1 pound spent, you receive 1 point; by completing certain actions, such as subscribing to the newsletter, following on Instagram, etc., you will receive bonus points (the value of these points is highlighted under the name of the action).
How long will it take to get my orders?
How can I check how many points I have accumulated?
What can I do with the points I have accumulated?
Accumulated points can only be used to obtain free products.
Is there a time limit for using points?
The accumulated points are valid for an unlimited period and can be used at any time.
How do discount codes obtained with accumulated points work?
Codurile de discount obtinute se aplica automat dupa generare.
In cazul in care nu se aplica automat, acesta se poate introduce in pagina de finalizare a comenzii.
How do I proceed if I want to order a product in exchange for points?
To order a free product in exchange for points, you must log in and go to the Keida Club page, where you can choose the desired product. After choosing the product, click the Change button, at which point you will be redirected to the product page. From here, all you have to do is add the product to the shopping cart and complete the order.
What happens if I claim a discount code and don't use it?
The discount code remains valid for an unlimited period and can be accessed through the My Account page or on the Keida Club page in the My Benefits section.
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